Field Service Software for Industrial Commercial Equipment Distributors

FieldEquip boosts efficiency and overall productivity by streamlining field service processes and workflows. The Field Service Management (FSM) software platform enables capital equipment distributors to support multi-OEM product portfolios and provide outstanding customer service. Distributors of industrial/commercial equipment compete in a performance-critical industry that requires all the essential operating tools to gain and sustain a competitive advantage. FieldEquip is a feature-rich FSM SaaS platform that provides enterprises with highly configurable workflow models, including customizable safety and tasks checklist templates that consistently ensure a high quality of service.

Key Features

FAQ's

Ask us about FieldEquip’s Industrial/Commercial Equipment Distributors

My company distributes commercial equipment to clients across multiple regions. Is your software capable of tracking equipment’s geo-location in real time?

FieldEquip is able to monitor locations of a variety of field assets as well as field personnel using geo-tracking and geo-fencing features. FieldEquip captures and provides comprehensive information data sets relative to customer assets and field workforce performance.

How does your software manage the vast amount of data associated to assets, resources, and spare parts?

Our cloud-based FSM solution has the capability to manage big data with the latest storage, search, and security standards and techniques. As a native cloud-based platform, FieldEquip is transactionally seamless and highly scalable, allowing companies to easily grow their business to their full potential.

How will FieldEquip help improve my customers’ experiences?

To start, FieldEquip enables your customers to easily communicate with your organization using our customer portal feature. Customers are able to view or request account specific information without having to call. They are able to place service-related requests and provide detailed information on specific problems or issues. This level of communication between your customers and your organizations helps secure a long-term partnership resulting in repeat and new business.

We use different ERP and CRM systems to manage our field service business. What software platforms does FieldEquip integrate with?

FieldEquip could be integrated with various CRM and ERP software platforms providing seamless data transfers between systems while executing transactions in real time.