commercial equipment distributor

Field Service Software for Industrial/Commercial Equipment Distributors

Gain significant efficiencies and overall productivity by streamlining your field service processes and workflows with FieldEquip. Our Field Service Management (FSM) software platform enables capital equipment distributors to support multi-OEM product portfolios and provide outstanding customer service. Distributors of industrial/commercial equipment compete in a performance-critical industry that requires all the essential operating tools to gain and sustain a competitive advantage. FieldEquip is a feature-rich FSM SaaS platform that provides the industry with highly configurable workflow models inclusive of customizable safety and tasks checklist templates that consistently ensure a high quality of service.

Key Features

Scheduling & Dispatch

With a web-based user interface and integration of GPS, FieldEquip allows operators to schedule and dispatch work-assignments quickly. The advanced search capabilities allow them and management to assign work orders to technicians with the appropriate skills.

Customer Portal

Improve customer satisfaction by using our customer portal feature to track the progress of their service requests in real time. Notify your field technicians to work on prioritized service requests provided by the customer through the use of the portal.

Personnel Timekeeping

Track your field crew with their real-time geo-locations, when on-duty to calculate actual working hours for timekeeping or payroll purposes. FieldEquip helps you optimize the scheduling of resources to gain maximum productivity.

Mobile Field Service Management

Manage your field operations directly using our FieldEquip’s mobile app on your device of choice. Perform assigned work orders and field tickets, record work activity, capture customers’ digital signatures for approval, and many other functions. by using our mobile app

Spare Parts Management

Automatically notify the appropriate personnel when individual spare parts quantities reach established maximum and minimum levels. Easily create inventory replenishment orders or let the system automatically place orders based on preset reorder quantities. Send automatic notifications to return field excess inventory to prevent unnecessary purchasing of additional inventory.

Moving Field Inventory Management System

Field Inventory Management

Ensure that field technicians carry the required spare parts and the appropriate quantities to maximize their first-time fix rate and to minimize equipment downtime. FieldEquip provides full visibility of all field parts stocking locations including main warehouses. Our inventory management feature provides them visibility of other nearby technicians’ inventory as an alternative option to better serve customers.

Invoicing

Automate by digitalizing the capturing of data relating to travel, labor hours, parts consumption, and all work order related expenditures to accurately invoice customers and prevent payment delays.

Pickup Van and GPS location tracking

Geo-tracking & Geo-fencing

Get a geographical view with locations of all your field personnel, warehouses, and customers in real-time. Set individual service areas through the use of geo-fencing to improve responsiveness to customers.

FAQ's

Ask us about FieldEquip’s Industrial/Commercial Equipment Distributors

FieldEquip is able to monitor locations of a variety of field assets as well as field personnel using geo-tracking and geo-fencing features.  FieldEquip captures and provides comprehensive information data sets relative to customer assets and field workforce performance.

Our cloud-based FSM solution has the capability to manage big data with the latest storage, search, and security standards and techniques.  As a native cloud-based platform, FieldEquip is transactionally seamless and highly scalable, allowing companies to easily grow their business to their full potential.

To start, FieldEquip enables your customers to easily communicate with your organization using our customer portal feature. Customers are able to view or request account specific information without having to call. They are able to place service-related requests and provide detailed information on specific problems or issues. This level of communication between your customers and your organizations helps secure a long-term partnership resulting in repeat and new business.

FieldEquip could be integrated with various CRM and ERP software platforms providing seamless data transfers between systems while executing transactions in real time.

Our Clients

Contact Us

Would you like to have a free demo or have any questions about FieldEquip?

ADDRESS:
US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US