Improve Customer Experience through Customer Management Solutions

Free up resources and time with our FSM Customer Management Portal

We’re all used to accessing information and taking action with a few clicks on a mobile device, and modern customer management solutions should offer the same experience.

With FieldEquip’s self-service portal, your customers can get the service they need without having to make a call. Instead, they can simply use their mobile device to scan an equipment’s label, QR-code, or serial number and efficiently initiate service calls.

Reduce your call volume by using our technology and empower your customers to access the service they need.

Customer Service Portal : Key Features and Benefits

Get started quickly and easily

Track service status and history

Initiate service requests online

Streamline customer communication

What We Deliver

Self-managed customer service management software


How Scheduler Workers


Your questions about our customer’s self-service management software answered

Your customers expect service at their fingertips and on their timeline, rather than via phone. That’s why a self-service portal is the best solution for them and your business. It allows your customers to request services, manage their accounts, and get status updates online and on-demand.

Not every service request needs to be initiated with a phone call. By using a self-service portal and application, your business can enjoy the benefits of a reduced need for call centers and phone customer service representatives.

Our extensive experience in working with field service organizations, industrial machinery, and field equipment allowed us to bring digital automation solutions through our FieldEquip Software-as-a-Service (SaaS) suite of products.

FieldEquip’s platform offers an open API that can integrate seamlessly with any backend or cloud application. Two-way Integration available with major enterprise systems (EAM, ERP, CRM, Accounting) such as SAP, Infor, Sage, Oracle, Microsoft Dynamics, and many more improves cash flow, decreases billing times, and provides real-time inventory updates.

Absolutely! We offer free demonstrations and a consultative and collaborative process for all of our potential new partners.

Learn more about
our customer self-management solutions


Houston, TX, December 22, 2020 – FieldEquip team is excited to announce the launch of its new product EquipConnect, an IoT solution


Houston, TX, November 13, 2020 – We are excited to announce the addition of to the FieldEquip family. Our partner and

Drilling Rig Mast Inspection

Houston, TX, August 27, 2020 – FieldEquip, a field service management platform, is excited to announce its entrance into the Middle East.

Houston, TX – January 6, 2020 – FieldEquip, a digital Industry 4.0 SaaS Software provider in the field of Oil & Gas,

Digital Field Service Management

Houston, TX, November 15, 2019 – FieldEquip announces the award of a multi-year digitization contract by one of the largest Oil Field

Houston, TX, October 26, 2019 – FieldEquip is excited to announce the successful implementation of FieldEquip cloud-based data-driven machine performance monitoring and service

carton Wrap

Houston, TX, August 22, 2019 – FieldEquip is excited to announce the release of its new solutions for postal, e-commerce and packaging industry.


Houston, TX, March 20, 2019 –FieldEquip, an innovative provider of cloud based software-as-a-service solution for digitization of the oil field service operations

FieldEquip Oil & Well Services Application

Houston, May 18, 2017 – BursysTecX, a leading provider of software-as-a-service in cloud announced today that it has officially released its popular

Request for Information

Try our contract management system for free
Don’t spend another minute struggling and losing money with an inefficient contract management system. Contact today to get a free demo of how ours works.
US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US

Contact Us

Would you like to have a free demo or have any questions about FieldEquip?

US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US