Enable your technicians to access asset history, equipment manuals and training videos to efficiently work on service requests. Reduce resolution time and improve service delivery by empowering your technicians with all the information needed to provide high-quality service.
With a web-based user interface and integration of GPS, FieldEquip allows operators to schedule and dispatch work-assignments quickly. The advanced search capabilities allow them and management to assign work orders to technicians with the appropriate skills or based on other required criteria such as proximity and availability.
Get a geographical view with locations of all your field personnel, warehouses, and customers in real-time. Set individual service areas through the use of geo-fencing to improve responsiveness to customers.
Harness the power of your data with automated data dashboards and engaging reports to make better business decisions. Create real-time data analytics and customized reports to track, measure, and analyze field operations processes.
Reduce the scope of inspection errors and follow predefined procedural standards while offering consistent field inspection services to your customers. Design the customized checklists by using an easy drag-and-drop builder to elevate the quality of field inspections.
Monitor equipment health and production in real time through our EquipConnect IoT based application. You will receive automatic alerts of potential of equipment failure from EquipConnect IoT to avoid disruptions in productivity.
Monitor equipment’s condition to proactively sustain maximum uptime with our predictive and preventive maintenance feature in FieldEquip. Receive automated notifications to scheduled maintenance prior to potential equipment failure.
Eliminate paper-based field ticketing processes or speed up form-based legacy applications by automating through integrated digitalization. Digital Field Ticketing accelerates job-reporting and practically eliminates invoicing errors shortening the service-to-cash cycle. Our mobile app processes e-tickets data offline and online. When offline the data is stored in the mobile device and automatically transmits data when detects network coverage.