FieldEquip provides a seamless digital workflow experience between customers, field technicians, management and backoffice leveraging advanced cloud, mobile & IoT technology. It provides real-time insights into the field and allows field technicians and workers to capture information using any mobile device.
FieldEquip makes use of innovative technologies to provide data driven intelligence to the back office and management that enables them to increase efficiency, productivity and build new revenue streams. End-to-end flow of data allows fast approval and accurate invoicing with faster cash flows for your business. Our advanced platform allows both labor intensive and asset-centric field service organizations to automate their operations.
With FieldEquip, customers get clear, real-time visibility into the equipment productivity and service history via a web portal and mobile app. FieldEquip enables customers to submit work orders, check work/job status, view asset performance via IoT connectivity, schedule services, check technicians’ Estimated Time of Arrival (ETA), review service-history data, SLA entitlements, special pricing, place spare parts orders, and receive Real-time multi-channel notifications keeping them well informed of any service related activity.
It allows service providers to create a branded page to launch exceptional self-service experiences for customers. Further the customer can make business decisions through data driven performance and analytics reports.
FieldEquip’s mobile app allows technicians to access equipment diagnostic data, work history, schematics, checklists, documents, and training videos in real-time that work online and offline. It provides workforce with the calendar view of assigned jobs, along with the ability to capture asset photos, videos, and barcodes.
It enables capturing work orders debrief, including parts consumed, works and drive time, incidentals, and much more. In addition, it reduces order to cash time by allowing technicians to capture all the information and electronic signatures from customers in the field itself. Also, the mobile device’s GPS helps track technicians’ locations and record time movements based on geofence around the site. Leveraging advanced technology, FieldEquip enables mobility, collaboration and communication between field staff, back office, and customers.
Using FieldEquip’s EquipConnect IoT module, it’s easy to predict and take intelligent actions before issues happen. It is an easy-to-use platform which eliminates the loss by accurately tracking the equipment or assets installed in the field. Machine learning models analyze the real-time data streaming through the Internet of Things (IoT) connected assets and raise alarms for concerning outcomes. These events can be configured to create automatic work requests for remote service teams or field service technicians and allocate suggested parts.
Monitoring your assets improves the productivity and efficiency of field operations. FieldEquip software is customisable with options to empower the changing business needs of your organization.
FieldEquip platform offers an open API that can integrate seamlessly with any backend or cloud application. Two-way integration is available with major enterprise systems (EAM, ERP, CRM, Accounting), such as
What Our Clients Are Saying
“We enjoy having FieldEquip as an inventory management device. The team can now easily report and correct tools-transfers within our customers’ sites. It has made our field and warehouse inventory management process easy to manage and administratively improved our invoicing accuracy while reducing processing time.”
Brandt Poulin – VP of Operations at Flo-Rite Fluids Inc.
“FieldEquip is an indispensable tool, we rely on it for every aspect – Field ticketing, invoicing, financial aspect, showing revenue to management and making business decisions. The system helps us collect data and analyze it and be able to report it back to the customer in a timely fashion. The FieldEquip team works 24 x 7 just like us and the support they provide is unique for this industry.”
Cornelius Price - Sr. Professional, Operations at BAZCO Oil Company
FieldEquip transformed our business by automating our field ticketing process. In just a short span of time, the FieldEquip team delivered a personalized, customized system that perfectly aligned with our needs. Their responsiveness and quick service, even for fixes, were impressive. Choosing FieldEquip was a financially wise decision, and we highly recommend them for their exceptional automation solutions!
We enjoy having FieldEquip as an inventory management device. The team can now easily report and correct tools-transfers within our customers’ sites. It has made our field and warehouse inventory management process easy to manage and administratively improved our invoicing accuracy while reducing processing time.
FieldEquip is an indispensable tool, we rely on it for every aspect – Field ticketing, invoicing, financial aspect, showing revenue to management and making business decisions. The system helps us collect data and analyze it and be able to report it back to the customer in a timely fashion. The FieldEquip team works 24 x 7 just like us and the support they provide is unique for this industry.
FieldEquip, a division of Bursys, is an extremely valuable tool and asset that gives both our operations team and our customer data that we can act on in real time. FieldEquip’s support team and management have been very responsive and helpful every step of the way.