Field Service Scheduling and Dispatch Software

Maximize Field Operations Output Using Dispatch Field Service Cloud Management Software

Customers expect service providers to be proactive in providing required routine maintenance to prevent future disruptions and be responsive in reacting to emergencies that potentially impact their business. Customers also expect qualified personnel to perform quality work that add value to their operations.

FieldEquip’s field service scheduling and dispatch software can help in:

Complete visibility of available resources, along with their skills, qualifications, and proximity, to effectively support their customers.
Schedule the field work orders via the scheduling Gantt chart view
Notify the technicians about the scheduled jobs/work orders through notifications
Equip technicians to access the work order details via the mobile App or the web portal
Track the technician's leaves, company holidays on one calendar for efficient scheduling decisions.
Use color coding based on work types/statuses to create a visually intuitive and informative view.

Whether your workforce is remote or centralized, FieldEquip’s field service job scheduling software offers the ease and effectiveness needed to elevate customers’ experiences.

The Right Resources at the Right Place at the Right Time

Significantly improve field service resource planning and utilization, and gain the efficiencies you expect.

Scheduling and Dispatch Software: Features & Benefits

Effective Field Workforce Planning with Field Technician Scheduling Software

Intuitive and Easy-to-use Interface

Easily select appropriately skilled field personnel and assign work orders
Make changes in scheduling and dispatching as needed effortlessly
Filter work orders and resources for selectivity
Intuitive easy-to-use scheduling calendar
Drag-and-Drop functionality to schedule the resources
Use color coding based on work types to create a visually informative view

Calendar Management & Resource Allocation

Enables easy shift creation and technician availability management
Supports multiple calendar views (daily, weekly, monthly)
Integrates with Google Calendar, Outlook, or other scheduling tools
Prevents overbooking or scheduling conflicts
Allocate resources efficiently for peak demand periods
Track the technician's leaves, company holidays on one calendar

Better Field Resource Utilization

Real-time visibility to field service technicians and personnel’s locations
Prevent duplicate assignments
Schedule and dispatch field technicians by work order priority
Schedule repeat services automatically
Schedule the field workforce for future jobs in advance to plan the workload without dispatching the work order

Mobile Access & Technician App

Enables technicians to receive job updates and schedules on their mobile devices
Allows field personnel to accept or decline work orders/jobs instantly
Drive resource efficiency through automated notifications and messages
Easy access to future scheduled jobs allows technicians to plan their day efficiently

Our Value Propositions

FieldEquip simplifies planning, scheduling, and dispatching of field resources

Captures every customer requirement from created work orders

View a wide spectrum of scheduled work orders on an easy-to-use calendar

Prevent scheduling conflicts, duplications, and pending unassigned work orders

Improve field service workflow from work order creation to dispatching qualified personnel

Send auto-ETA-notifications to customers

All the necessary activity-related information in one source

Optimize your resource planning with our job-based scheduling and dispatch feature, ensuring efficient management and allocation of your workforce and equipment in advance.

Automatically assign preventive maintenance work orders to technicians and save valuable time.

Keep technicians aligned on job updates, schedule changes, and ETAs with automated email, text, and push notifications

Organize field technicians into groups based on business requirements to enhance planning and coordination.

Simply please your customers every time with FieldEquip’s

Field Service Scheduling Software

FAQ's

Ask us about our Field Service Scheduling and Dispatch Software

How can scheduling and dispatching software help in customers’ emergency situations?

Through FieldEquip, your managers or administrators can schedule the appropriate resources (based on availability, geo-location, skill set etc.) to manage customers’ emergencies. Our system automatically notifies field personnel of emergencies’ related situations and relays any necessary information entered at the time of work order creation.

Does your field crew scheduling system intuitively prevent scheduling conflicts?

Yes, FieldEquip’s scheduling feature prevents field personnel from being double-booked, assigned during outside work hours, or during unavailable times such as when vacationing.

How does FieldEquip’s workforce field scheduling software help increase my ROI?

FieldEquip workforce scheduling software allows you to accurately identify under-utilized resources and repeat work orders which negatively impact your operation and your bottom line. Optimizing resource utilization and preventing unnecessary repeating work orders improves the operating efficiencies required for higher ROIs.

Field Service Scheduling and Dispatch Software

Maximize Field Operations Output Using Dispatch Field Service Cloud Management Software