Field Service Software for Third-Party Service Providers

Third-party service providers often service field equipment and maintain field operations. Increased reliance on third-party service providers has made third-party workforce management imperative to meet the evolving customer expectations.
FieldEquip field service management software monitors field service personnel production and performance in real-time. Track performance metrics with data analysis and reporting features, submit invoices electronically and get parts quickly to the job with the inventory management feature. The third-party field service management can all be done using FieldEquip’s mobile-friendly, all-in-one field service management application.

Key Features

FAQ's

Ask us about FieldEquip’s Field Service Solution for Commercial Third-Party Service Contractor

How will FieldEquip help improve my customers’ experience?

To start, FieldEquip enables your customers to easily communicate with your organization using our customer portal feature. Customers are able to view or request account specific information without having to call. They are able to place service-related requests and provide detailed information on specific problems or issues. This level of communication between your customers and your organizations helps secure a long-term partnership resulting in repeat and new business.

Can FieldEquip be customized to meet our business needs?

Our dynamic and feature-rich software platform can be customized according to your specific needs. FieldEquip’s flexible workflows can also be easily configured to meet industry-specific standards.

Do you offer integrations with my current ERP or CRM software?

FieldEquip could be integrated with various CRM and ERP software platforms providing seamless data transfers between systems while executing transactions in real time.

How does FieldEquip help reduce service operating cost and improve profitability?

FieldEquip helps you automate and optimize your workflow and improve operating efficiency. Operating efficiency in service, builds customer confidence which helps you gain new business.

Some of my customers have sites in remote locations that have poor network coverage. Does your app work offline as well as online?

Our intuitive mobile app senses the presence and absence of network coverage. In remote locations, our mobile app allows field technicians to record work order information off-line which is stored on the device. Once they are back where network coverage is available, the mobile app automatically uploads the information and reestablishes normal communication activity.