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Industry - Well Completion Services

Digitization of Mid-Size Well Completions Services Operations Using FieldEquip SaaS Software

Last Updated: September 25, 2025 

Introduction

This customer provides Well completion equipment and services to offshore oil platforms. They have to create complex quotes for large Oil platform Operators and request approval from them. This customer will send out equipment and personnel to the platform for work execution.

Challenges

  • Manual handling of the quoting process that could have complex contract terms such as day rate vs. fixed prices on items; Standby vs. In-Operation rates; packages that include equipment and personnel
  • Manual workflow for approval/refinement of quotes as well as the project execution
  • Manual collection of Field tickets either via paper or Excel from the field execution of the work including the usage of the equipment and/or personnel
  • Slow quote-to-cash process due to slow data collection
  • Too many hours spent in forecasting revenues; personnel and equipment needs as per committed projects
  • Manual data compilation for reporting to Operators
  • Manual forecasting of the equipment and personnel availability
  • No reliable view into the field operations at any time
Challenges Well Completion
FieldEquip SaaS solution

Solution

  • Enabled complete workflow automation using FieldEquip SaaS solution for Oil Field Services.  Platform provides intuitive online/offline mobile application for iOS, Android and Windows Mobile and role based Web Portal
  • Easy-to-use dashboards for Operations and management with actionable information, for example, revenue forecasts, approved projects, actual running costs against planned
  • Smart online/offline mobile applications allow easy capture of field ticket data from job site including equipment usage, personnel time, downtime.  This data is automatically available to management dashboards and back office operations when the device gets Cellular or WiFi signal.
  • Enabled job scheduling and schedule reviews by Operations assisted
  • Setup the master data on FieldEquip. Users attended the Free Training Webinars offered by FieldEquip
  • Complete solution enabled within 6 weeks from the start of the project
Oilfield-Electrical-Contractor-working-on-Tablet

Results

  • Sales / Account Managers can create quick quotes; Account Managers can change job schedules and monitor job progress
  • Account and project managers can change job start dates via Portal and Mobile application
  • Accounting and management has a clear line of sight into revenue forecasts and job schedule changes
  • Operations has better control over the availability of equipment and personnel along with better handle on the future requirements
  • Full stack solution from FieldEquip digitized the workflow for field services
  • Highly efficient workflow between the field, operations and accounting leads to huge savings in cost
  • Significant efficiency improvement in Operations as no manual compilation of field reports
  • Faster data flow from Field to Operations and to the customers
  • Real-time line of sight into the field operations and real-time data flow from field to the corporate office
  • Field technicians able to download and start using the mobile application with little or no training
Complete View of Digital Field Ticketing

27%

Highly efficient workflow between the field, operations and accounting leads to huge savings in cost

>20k

Real-time data flow from field to the corporate office  & compilation of field reports

1.2M

Generate prompt error-free customer invoices

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FieldEquip's Field Service Management System

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