Retail FSM Software

Automate your Retail/FMCG Business with Field Service Management Software

Connect your field workforce, fleet, trucks, retail inventory and back office using field service management software designed to fulfill the requirement of retail businesses. Now that the retail and FMCG sector is booming and online orders have increased a lot in the past few years, automating the retail and FMCG processes can meet the increased consumer demands and generate better business outcomes.

Key Features

Scheduling and dispatch

Scheduling & Dispatch

With a web-based user interface and integration of GPS, FieldEquip allows operators to schedule and dispatch work-assignments quickly. The advanced search capabilities allow them and management to assign work orders to technicians with the appropriate skills or based on other required criteria such as proximity and availability.

Field Inventory Management Software

Field Inventory Management

Ensure that field technicians carry the required spare parts and the appropriate quantities to maximize their first-time fix rate and to minimize equipment downtime. FieldEquip provides full visibility of all field parts stocking locations including main warehouses. Our inventory management feature provides them visibility of other nearby technician’s inventory as an alternative option to better serve customers.

Technician Time Tracking Software

Technician Time Tracking & Timekeeping

Track your field crew with their real-time geo-locations when on-duty to calculate actual working hours for timekeeping or payroll purposes. FieldEquip helps you optimize the scheduling of resources to gain maximum productivity.

Mobile Field Service Management

Mobile Field Service Management

Manage your field operations directly using FieldEquip’s mobile app on your device of choice. Perform assigned work orders and field tickets, record work activity, capture customers’ digital signatures for approval, and many other functions. by using our mobile app.

Field Service Asset Tracking Software

Geo-tracking & Geo-fencing

Get a geographical view with locations of all your field personnel, warehouses, and customers in real-time. Set individual service areas through the use of geo-fencing to improve responsiveness to customers.

Field Service Reporting Software

Reports, Analytics & Dashboards

Harness the power of your data with automated data dashboards and engaging reports to make better business decisions. Create real-time data analytics and customized reports to track, measure, and analyze field operations processes.

Field Invoicing Software

Invoicing & Payments

Automate by digitalizing the capturing of data relating to travel, labor hours, parts consumption, and all work order related expenditures to accurately invoice customers and prevent payment delays.

Share Workorder With Employees

Customer Self-Service Portal

Improve customer satisfaction by using our customer portal feature to track the progress of their service requests in real time. Notify your field technicians to work on prioritized service requests provided by the customer through the use of the portal.

FAQ's

Ask us about FieldEquip’s Field Service Automation Software for Retail and FMCG

Field service software for retail business helps in digitizing the multiple processes simultaneously followed in the retail and FMCG sector. It tracks field personnel, sales activity, production, inventory status, IoT data collection etc. and generates interactive visualizations for business planning. Further, through the retail FSM solution, customers can track their order status and deliveries to ensure on-time delivery through a single application.

Automating your field force will allow your field personnels to manage the daily routine tasks digitally.

Yes, FieldEquip could be integrated with many different CRMs and ERP solutions to ensure no-suffering in your database and current operations.

Yes, this capability is available in the setup of FieldEquip FSM software.

Automating FSM Software for retail and FMCG processes can meet the increased consumer demands and generate better business outcomes.

Our Clients

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xproma
bol.com
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reBuy
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Contact Us

Would you like to have a free demo or have any questions about FieldEquip?

ADDRESS:
US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US