Field Service Management Software for Heavy Equipment Dealers

Heavy equipment dealers all around the world provide equipment to the construction industry.  Construction operations depend heavily on this equipment to maintain productivity and reach successful project completion. To increase the efficiency and productivity of their equipment, dealers must maintain and service heavy equipment at construction sites. This is how they will separate themselves from the competition, through a top-level customer experience. FieldEquip field service software helps equipment dealers enhance their business and maintain the equipment onsite. With FieldEquip’s all-in-one field service management software, dealers will have full visibility into equipment repairs and preventive maintenance, improving the operating efficiencies and enhancing the customer experience by streamlining the field service processes.

Key Features

Proposal-and-work-order-management

Proposal and Work Order Management

We help managers digitally convert customer-approved proposals to work orders with just a click of a button. The real-time worklog dashboard will track and manage your resources anytime, anywhere even when there is no internet.

Scheduling and dispatch

Scheduling & Dispatch

With a web-based user interface and integration of GPS, FieldEquip allows operators to schedule and dispatch work-assignments quickly. The advanced search capabilities allow them and management to assign work orders to technicians with the appropriate skills or based on other required criteria such as proximity and availability.

Field Inventory Management Software

Field Inventory & Parts Management

Ensure that field technicians carry the required spare parts and the appropriate quantities to maximize their first-time fix rate and to minimize equipment downtime. FieldEquip provides full visibility of all field parts stocking locations including main warehouses. Our inventory management feature provides them visibility of other nearby technician’s inventory as an alternative option to better serve customers.

Field Service contract Management Software

Contract Management

FieldEquip organizes service contracts digitally providing quick access. Helps field service organizations facilitate contractual deliverables such as customer entitlements, SLA’s, and pricing. The FieldEquip smart contracts feature removes a considerable amount of administrative duties from field workforces and significantly helps improve invoicing accuracy.

Field Service Asset Tracking Software

Geo-tracking & Geo-fencing

Get a geographical view with locations of all your field personnel, warehouses, and customers in real-time. Set individual service areas through the use of geo-fencing to improve responsiveness to customers.

Preventive Maintenance

Predictive & Preventative Maintenance

Monitor equipment’s condition to proactively sustain maximum uptime with our predictive and preventative maintenance feature in FieldEquip. Receive automated notifications to scheduled maintenance prior to potential equipment failure.

Field Invoicing Software

Invoicing & Billing

Automate by digitalizing the capturing of data relating to travel, labor hours, parts consumption, and all work order related expenditures to accurately invoice customers and prevent payment delays.

Field Inventory Management Software

Customer Self-Service Portal

Improve customer satisfaction by using our customer portal feature to track the progress of their service requests in real time. Notify your field technicians to work on prioritized service requests provided by the customer through the use of the portal.

FAQ's

Ask us about FieldEquip’s Field Service Management System for Heavy Equipment Dealers

FieldEquip FSM software is an easy to use and easy to deploy field service management system that helps equipment manufacturers and field technicians through dispatching automation.

FieldEquip simply standardizes and automates your service processes for heavy equipment dealers. Also, allows equipment dealers to access equipment diagnostic data, work history, schematics, documents, and training videos.

It is extremely important to understand the field service management’s compatibility with your heavy equipment business requirements. FieldEquip FSM understands your business requirements and helps heavy equipment dealers to enhance their service business.

Heavy equipment faces numerous issues due to delays in loading, delays in transportation and problems with billing. These issues on a regular basis can result in heavy loss of business. FieldEquip offers an end-to-end, full service solution drawn specifically for heavy equipment dealers.

FieldEquip could be integrated with different CRM and ERP software so your current equipment distribution process does not suffer.

Our Clients

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Contact Us

Would you like to have a free demo or have any questions about FieldEquip?

ADDRESS:
US Corporate Headquarters 1011 S. Hwy. 6, Suite 117 Houston Texas 77077 US